Instructional Support
Instructional Technology + Practice

Student Access & Support

Students can only engage with learning they can reach, open, operate, afford, and understand how to use. Make requirements and recovery paths visible before they become barriers.

Before students begin

Surface the requirements.

Technology

Accounts, logins, devices, browsers, software, external tools, and supported access paths.

Materials & place

Equipment, supplies, PPE, location, schedule, transportation, lab/shop/studio/field requirements where relevant.

Cost & preparation

Purchases, subscriptions, access codes, prerequisite tasks, and preparation students need before the experience begins.

Student path

Can students answer these without guessing?

Can I access it?

Where do I go? What do I click, open, use, bring, or install? When is it available?

Can I use it?

Are the content, files, media, forms, controls, equipment, and technology usable and accessible?

Can I get help?

Is the relevant support route visible near the task rather than buried somewhere students may never look?

Recovery

Plan the next step when the expected path fails.

Consider predictable failures: login problems, unavailable links/files, device limitations, missing equipment/materials, or a student who simply does not know who can help.

Canvas implementation lives in Canvas Launchpad.

Use it for Student View, links and files, publication, availability, external tools, and other Canvas-specific setup rather than duplicating those tutorials here.

Open Canvas Launchpad →